We are open, working hard and still despatching orders.
However please note the following
We are currently experiencing some delays in despatching orders due to high volumes, and only operating with a skeleton staff in our distribution centre.
Currently our phone lines are not operational. Please contact us using the contact forms in our help desk and please note we are experiencing delays in answering queries.
At the moment we are still offering our Standard Service however we cannot offer our Next Day service or Click & Collect.
Our delivery partners DPD & Translink are both operating a contactless delivery service which means you do not have to sign for a delivery, however we strongly suggest you check over the order whilst the delivery driver is still present and report and issues to the driver. If you are asking us to deliver to a business which is closed during this lockdown period please ensure that you leave a message written on the door to premesis stating otherwise and how to deliver otherwise ours couriers may flag yours as a closed business
Ordering Online is Safe and Secure
When placing an order with us you can be confident that we will treat your details with the utmost care. Your card details will be encrypted at the time of purchase, and no one in our organisation will be able to view your card details.
We Use 3D Secure
3D Secure is the technology behind Verified by Visa (VbV) and MasterCard SecureCode (MSC), the latest fraud prevention initiatives launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction. The scheme is set up as an online alternative to Chip and PIN, where the customer is required to enter a unique password chosen by the shopper before the transaction process can be completed.