Coronavirus (Covid-19) - We Are Open
In response to a number of questions being asked by our customers, we are providing an update on our operations. We are currently still open and taking orders, however In order to reduce social contact our office staff are working from home and still providing a great service. This does mean we have a reduced service and our phone lines are not operational. We encourage any enquiries to be directed to our email, contact forms or live chat which are being staffed as normal.
Our warehouse is still operational and staffed and we've implemented a number of measures to reduce social contact, increase hand washing and split up shifts to help reduce any chances of contracting the virus. As such we expect to continue and have further contingency plans for temporary staffing if the situation becomes worse
We are also receiving daily updates from our delivery partners Royal Mail & DPD both of whom have numerous contingency plans and operational changes to make sure they can still provide a full service. DPD do not require you to sign for a package at the moment and can sign on your behalf in order to reduce contact with any customers and hence can still deliver to customers in isolation.
At the moment are still offering our Standard Service which is is operating on a very quick turnaround however we cannot offer our Next Day service.
UK Shopping Mall Limited sources products globally from bespoke UK suppliers to the Far East. We provide these for sale under our retail brands but also wholesale from our Trade only brand www.uksmtrade.co.uk