Delivery & Shipping

Your final delivery cost will be calculated during the checkout process and will depend on your location and the speed of delivery required. Our delivery charges are summarised below.

Click and Collect

Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.

If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.

We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point.

Location Delivery Day Address Opening Times
Birmingham Tuesday
  Units 20-21 Gravelly Industrial Park
Birmingham
West Midlands, B24 8HZ
Mon-Fri 5am-3pm
Sat 5am-12
Bournemouth Thursday
  Whittingtons Station Approach
Boscombe
Bournemouth, BH1 4NB
Mon-Fri 8am-4pm
Sat 8am-12
Leicester Tuesday
  90 Commercial Square
Freemans Common
Leicester, LE2 7SR
Mon-Fri 6am-4pm
Sat 6am-2pm
Sun 10am-2pm
Norwich Thursday
  7 Frensham Road
Sweet Briar Industrial Estate
Norwich, NR3 2BT
Mon-Fri 9am-5pm
Sat 9am-13pm
Sun 10am-2pm
Nottingham Wednesday
  Victoria Parkway
Netherfield
Nottingham, NG4 2PA
Mon-Fri 9am-5pm
Sat&Sun 10am-4pm
Rothley, Leicestershire Every Day
  UK Shopping Mall
Loughborough Road
Rothley, LE7 7NL
Mon-Fri 9am-5pm
Sheffield Wednesday
  South Yorks Produce Centre
Parkway Drive
Sheffield, S9 4WN
Mon-Fri 5am-3pm
Sat 5am-12:30pm
Sun 10am-2pm
Waltham Cross Wednesday
  Eleanor Trade Centre
Trust Road
Waltham Cross
Hertfordshire, EN8 7HF
Mon-Fri 7am-5pm
Sat 8am-2pm
Sun 10am-3pm
Please note we cannot guarantee a delivery time frame for collection orders. If you want to know the quickest time to receive an order at your local depot, please phone 0845 894 8530

UK Mainland

Includes areas in England, Scotland and Wales. Excludes all offshore islands, Scottish Highlands, Northern Ireland & EU Destinations. Please note our cut off time for any next day, express or weekend services is 2pm. Orders placed after this time will not be dispatched until the next day.
Service Time Order Value Cost
Standard (3-5 working days) Mon-Fri 8am-6pm Under £50 £3.95
Standard (3-5 working days) Mon-Fri 8am-6pm Over £50 Free
Next Day Next Day 8am-6pm £6.95
Saturday Sat 8am-12noon £9.95
Sunday Sun 8am-6pm £9.95
Express AM Next Day 8am-12noon £9.95
Express PM Next Day 12noon-6pm £9.95
Express 10am Next Day 8am-10am £14.99

UK Other

Shipping Rates for Scottish Highlands, Offshore Islands & Northern Ireland. Please note we cannot offer a next day or weekend service to these destinations. Scottish Highland addresses are classified as the following postcodes (IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE)
Destination Time Cost
Scottish Highlands, Northern Ireland & Offshore Islands within 7 working days £9.95

EU Destinations

Shipping Rates for EU destinations. Please note we cannot offer a next day or weekend service to these destinations and we do NOT insure deliveries outside of the UK. Lead times may vary, but can typically take upto 10 working days. Our European Destinations are split into zones. Please pick your country our of the zones table and then see what rate applies to that zone.
Zone Countries Included
1 Channel Islands, Ireland, Belgium, Luxembourg, Netherlands, France, Monaco, Germany.
2 Austria, Czech Republic, Denmark, Finland, Hungary, Italy, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Switzerland
3 Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Romania, Sweden, Turkey
4 Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Gibaltar, Madeira, Malta, Sardinia, Scily, Vatican City

If your country is not listed here, we may be able to post items out depending on the size and value, please contact us before to discuss. We are also able to ship to any UK shipping agent at the standard UK rates if you want or allow shipping agents to collect from our premesis it required.

Please not there are certain items (i.e. some personalied or heavy / bulky items) that cannot be shipped outside of the UK. If your order contains any of these items you will be contacted prior to shipping to be told. In certain cases where your order is small enough to fit in an airmail packet we are able to offer reduced rates, please call beforehand.

Zone Order Value
(£0 - £149.99)
Order Value
(£150 - £249.99)
Order Value
(£250+)
1 £14.99 £19.99 £24.99
2 £19.99 £29.99 £39.99
3 £24.99 £37.50 £49.99
4 £49.99 £69.99 £89.99

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